Account Alerts

Account Alerts allow you to control the notifications that are designed for your unique financial needs. You can establish these alerts to be delivered via text message or by email! With Account Alerts, the choice is yours...

Below you will find more information about our account alerts. If you need assistance or have a question or concern, please contact any New Account Representative. You can also call us at (432) 262-1600 or Contact Us.

 

Alert Types

 

Checking Accounts

Savings
Accounts

Certificate of Deposit Accounts

Loan
Accounts

Daily Balance Alert

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High Balance Alert

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Low Balance Alert

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Negative Balance Alert

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Transaction Activity Alert

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CD Maturity Alert

 

 

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Payment Due Alert

 

 

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Alert Definitions

Daily Balance Alert

Sends an alert that contains the current balance of the account. This alert recurs daily.

High Balance Alert

Sends an alert when the current balance reaches the user-specified balance. This alert contains the current balance of the account. In order for this alert to reoccur, the current balance must fall below the high balance amount and then reach or surpass the specified amount again.

Low Balance Alert

Sends an alert when the current balance reaches the user-specified balance. This alert contains the current balance of the account. In order for this alert to reoccur, the current balance must become greater than the specified balance amount and then reach or fall below the specified amount again.

Negative Balance Alert

Sends an alert when the current balance becomes negative. This alert contains the current balance of the account. This alert will reoccur when the current balance becomes positive and then falls negative again.

Transaction Activity Alert

Sends an alert that contains the transactions that have posted to the account. This alert also contains the current balance. This alert will recur when new activity has occurred and at the interval you set when establishing the alert.

CD Maturity Alert

Sends an alert when the certificate has matured.

Payment Due Alert

Sends an alert when the loan payment is due.

 

Frequently Asked Questions

Will it work with any type of account? 
Account Alerts are currently set up for Checking, Savings, Certificates, and Loan accounts. If you have a special request, please contact your account officer.

Are there any charges for using Account Alerts?
Community National Bank does not charge a fee for using this service. However, you will need to check with your cell phone service provider for any fees the provider may charge associated with receiving emails or text messages.

How do I sign up for Account Alerts? 
Account Alerts are available through Online Banking. This is also a free service - contact any New Account Representative to sign up today!

Can I delete the alerts if I no longer want to use Account Alerts?
Yes. You can delete the alerts online or by visiting any New Account Representative.

Can I edit the alert once it has been set up?
Yes. When you login to Online Banking, click the link to Account Alerts - you will have access to edit the account number, subject name, and the delivery type.

Can I select specific accounts that I want to receive alerts on?
Yes. Each alert is set up per account. For security purposes, you must be a signer on the account in order to establish an alert.

What if I need help establishing an alert?
Please contact us! Any New Account Representative will be able to help you set up an alert and answer any questions you may have.

How many alerts can I set up at once?
Account Alerts only allows you to set up one alert at a time. However, you are able to set up as many alerts per account as you wish.

How often will I receive the alerts?
You will establish this setting when you set up the alert. Account Alerts allows a minimum of once an hour. If you wish to be notified only once a day, simply set this option to “24 Hours”.

Can I send the alert to more than one email address?
Yes. You can set up multiple alerts - each with a different email address.

 

If you need assistance or have a question or concern, please contact any New Account Representative. You can also call us at (432) 262-1600 or Contact Us.

 

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