Our goal, quite simply, is to minimize your exposure to risk and the impact of any fraud.
To protect your account, we monitor your debit card transactions for potential fraudulent activity which may include a sudden change in locale (such as your card being used unexpectedly overseas), a sudden string of costly purchases, or any pattern associated with new fraud trends around the world. Please be diligent in monitoring transaction activity on your account and contact us immediately if you identify any fraudulent transactions.
We're serious about doing all we can to protect you from check card fraud. That's why we're asking you to call us when you plan to travel outside the United States. We'll make sure you're able to continue to use your card without any problems.
We may be calling you...
If we suspect fraudulent ATM or debit card use, we'll be calling you to validate your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on your card.
- Our automated call will ask you to verify recent transaction activity on your card
- You'll be able to respond via your touchtone keypad
- You'll also be provided a toll-free number to call should you have additional questions.